Winning is only half the handshake-settlement ties your wallet movement to seller release rules. JMPA timestamps your payment proof so both sides see the same clock.

Typical flow

After hammer, fund per the gateway shown in your dashboard. Banks and e-wallets post at different speeds; plan for the longest leg if pickup is next-day.

Treat settlement like a berth booking-miss the window and the slot moves.

Support touchpoints

If a transfer stalls, email support@jmpagrocers.com with your lot ID; include screenshots so the team can match ledger entries quickly.